About Delivery

• For international shipments, we offer delivery options through DHL, EMS, and SF Express.
  For domestic shipments within Japan, we use Yamato Express.
• Purchased items will be shipped from TANABE SPORTS every MONDAY and THURSDAY.
• Regarding shipping fees, please refer to the respective delivery companies for detailed information.
  ( DHL / EMS / SF Express / Yamato )
• For DHL shipments, please note that additional charges such as remote area fees and a 27% fuel surcharge may apply to areas classified as remote by DHL.
• For deliveries of skis exceeding 145cm, we will contact you directly to provide further information.
  Please allow some time for us to provide an estimated shipping fee.
• Shipping to Taiwan requires real-name verification.
  Please use the name registered for verification as the shipping recipient's name.
• Shipping SKI to Taiwan: For creating the shipping label, please provide the real name and ID used during verification.
  Be sure to contact us via comment at the time of ordering or by email after payment.
  Taiwan Ministry of Finance Customs Administration(臺灣財政部關務署) ▶
• Once the package is delivered, we will send you an email with a tracking number for your reference.
• Please be aware that there may be delays or extended delivery times due to weather conditions.
• For international shipments, please note that there may be additional duty costs.
  We recommend contacting the customs authorities in your country for more information.
• Orders for delivery to your accommodation in Japan can be placed starting one week prior to your arrival date.
  Orders placed earlier than one week in advance will be automatically canceled.
• Shipping to Airports in Japan:
  Shipping to domestic airports has specific rules regarding delivery dates and more. We will need details about your flight, so please respond promptly to our communications.
  Additionally, we recommend shipping to your hotel or accommodation in Japan.