Terms of Use
Section 1: Acceptance of Terms
This website and its related services (collectively, the "Store") are operated by our company, TANABE SPORTS.
By accessing the website, registering an account, or placing an order, you agree to be bound by these Terms of Service.
If you do not agree to all of these terms, please do not access or use our website.
Section 2: Modifications to the Services, Products, and Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service at any time without prior notice.
Any changes will be effective immediately upon being posted on this website.
It is your responsibility to check our website periodically for changes.
Furthermore, we reserve the right at any time to modify, suspend, or discontinue the website, its features, or any services/products offered (including pricing and descriptions) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the website or services.
Your continued use of or access to our website following any changes constitutes your official acceptance of those changes.
Section 3: Account Creation, Membership, and Cancellation
To purchase products or access certain features on our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process. You are solely responsible for safeguarding your account password and for any activities or actions under your account.
You are entirely responsible for maintaining the confidentiality of your account password. We shall not be liable for any damages, losses, or unauthorized purchases resulting from the third-party use, theft, or misappropriation of your account or password, regardless of whether you had knowledge of such unauthorized use.
You may cancel or terminate your account at any time by following the account deletion/cancellation process within your account settings on the website. Upon completing the cancellation process, your account will be deactivated, and your personal data will be handled in accordance with our Privacy Policy and applicable laws.
We reserve the right to suspend or terminate your account at any time, without prior notice, if we suspect any fraudulent activity, breach of these Terms of Service, or unauthorized use of your account.
Section 4: Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of TANABE SPORTS or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not modify, reproduce, duplicate, copy, sell, or otherwise exploit any portion of the website or its content for any commercial purpose without our express written consent.
Section 5: No-Return and No-Exchange Policy
All sales are final. Due to the nature of international shipping and e-commerce operations, we strictly do not accept any returns, exchanges, or cancellations once an order has been processed, except in the rare event that we must cancel the order due to stock unavailability as outlined in Section 6 (Product Availability, Pricing, and Store Cancellations).
Please carefully review product specifications, sizing, and compatibility before placing your order. We are not responsible for customer errors, incorrect item selections, or changes of mind.
Section 6: Product Availability, Pricing, and Store Cancellations
All product descriptions and pricings are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
All orders are subject to product availability.
Stock is officially allocated only after the payment process is successfully completed.
Due to system synchronization delays or temporary surges in demand, an item may occasionally become unavailable after checkout.
In such events, we reserve the right to cancel the affected order.
If we are unable to fulfill your order, we will notify you via email or other communication channels.
Depending on the processing status of your payment, we will either release the authorization hold (cancel the pending transaction) or issue a full refund to your original payment method.
In either case, you will not be charged for the unavailable items.
Please note that while cancellations or refunds are processed on our end instantly, the time required for the hold to be lifted or the credit to reflect on your account depends entirely on your payment provider, or card issuer (especially for debit cards, which may take longer).
As we do not have access to your private financial transaction details, please contact your payment method company or financial institution directly to check the status of your refund.
We shall not be liable for any damages, losses, or dissatisfaction resulting from such cancellations or processing delays.
Section 7: Shipping, Delivery, and Customs Duties
We ship products internationally to destinations specified during the checkout process.
Any delivery windows or shipping dates provided by us are estimates only and are not guaranteed.
We are not liable for any delays in delivery caused by courier services, customs clearance processes, or force majeure.
International buyers are solely responsible for any and all customs duties, taxes (such as VAT/GST), and import fees levied by the destination country.
These charges are not included in the item price or shipping cost.
If a package is returned to us because a customer refuses to pay customs duties or taxes, the original shipping cost and any return shipping fees incurred will be deducted from the customer's refund.
Section 8: Limitation of Liability, Governing Law, and Jurisdiction
Limitation of Liability:
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or products purchased through the site.
Governing Law:
These Terms of Service and any separate agreements whereby we provide you services shall be governed by, construed, and enforced in accordance with the laws of Japan, without regard to its conflict of law principles.
Jurisdiction:
Any disputes, controversies, or claims arising out of or relating to these Terms of Service, the breach thereof, or the use of our website/services shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.
